Sony WH-1000XM5 Noise Cancelling Wireless Over-Ear Headphones, Bluetooth, Clear Call Quality, Hi-Res, Up to 30hr Battery Life, Quick Charge, Alexa & Google Assistant, iOS & Android - Silver
- INTRODUCING SONY WH-1000XM5 - Our flagship wireless headphones with unbeatable noise cancellation, crystal-clear sound quality, industry-leading call quality, luxurious comfort, and more
- THE BEST NOISE CANCELLATION*: Now with four mics on each earcup, unwanted sound is eliminated more accurately. Our Auto NC Optimizer ensures noise cancelling is optimised for your environment
- PREMIUM SOUND QUALITY: Our precision-engineered driver unit improves high frequency sensitivity, and High-Resolution Audio is supported thanks to LDAC, our industry-adopted audio coding technology
- LONG BATTERY LIFE: The huge 30-hour battery gives you enough power for long trips. For quick charging, a USB-PD AC adapter (sold separately) provides 3 hours of playback from a 3-minute charge
- INDULGE IN LUXURY COMFORT: Premium materials in an ergonomic design; plush cushions cradle the ears, the adjustable headband ensures a tailored fit. Available in Black/Silver/Midnight Blue/Smoky Pink
- TOP CALL QUALITY AND SEAMLESS CONNECTIVITY: Our Precise Voice Pickup Technology and AI-based noise reduction isolates your voice and minimises wind noise. You can even connect two Bluetooth devices at once
- INTUITIVE & SMART: Tailor your sound in the Headphones Connect app, use Google’s Fast Pair to locate your WH-1000XM5, and Swift Pair to easily connect to Windows 11/Windows 10 devices
- 1 YEAR EXTENDED WARRANTY: Simply register your WH-1000XM5 at the MySony website for added peace of mind. (T&Cs apply. Offer only valid on newly purchased and registered 1000X Series products)
| Brand | Sony |
| Colour | Silver |
| Ear placement | Over Ear |
| Form factor | Over Ear |
| Noise control | Active Noise Cancellation |
| Headphone jack | 3.5 mm Jack |
| Model name | WH-1000XM5 |
| Connectivity technology | Wireless |
| Wireless communication technology | Bluetooth |
| Special feature | Noise Cancelling, Adaptive Sound Control, Optimised for Alexa and the Google Assistant, Over-Ear Headphones, 30 hours battery life |
THE BEST NOISE CANCELLATION
Now with four microphones on each earcup, unwanted ambient sound is captured and eliminated even more accurately, whilst our Auto NC Optimizer ensures the noise cancelling performance is always optimised for your wearing conditions and environment.
PREMIUM SOUND QUALITY
Our precision-engineered driver unit improves high frequency sensitivity, bringing exceptional sound quality to every genre. Both High-Resolution Audio and High-Resolution Audio Wireless are supported thanks to LDAC, our industry-adopted audio coding technology.
| Is assembly required | No |
|---|---|
| Batteries required | No |
Understanding Our Fulfillment Process
At Tech Savings, we strive to provide you with the best shopping experience possible. To ensure fast and reliable delivery, we use a combination of our own warehouses and Amazon fulfillment centers. This means that your order might be shipped from one of the following sources:
1. Our Own Warehouses: When items are available in our own warehouses, they will be shipped directly from us. These packages will arrive in unbranded packaging.
2. Amazon Fulfillment Centers: To improve delivery times and availability, some of our stock is held at Amazon fulfillment centers. If your order is shipped from one of these centers, it will arrive in Amazon-branded packaging. Rest assured, the quality and authenticity of the products remain the same, regardless of the packaging.
Why Do We Use Both Methods?
Speed and Efficiency: By leveraging Amazon's extensive logistics network, we can often get your items to you faster.
Wider Inventory: Storing some products with Amazon allows us to offer a broader range of items without delay.
Reliability: Amazon’s fulfillment services help us ensure that your order is handled with the highest standards of care and efficiency.
What to Expect:
Mixed Shipments: Depending on the items in your order, you might receive packages from both our warehouse and Amazon. This is perfectly normal and part of our effort to get your items to you as quickly as possible.
Tracking Information: Regardless of the shipping source, you will receive tracking information for all parts of your order, so you can monitor the delivery progress.
We appreciate your understanding and are here to assist you with any questions or concerns. Feel free to contact our customer service team if you need further clarification.
Returns Policy
At Tech Savings, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, our return policy makes it easy for you to return or exchange products.
Returns for Sealed and Unopened Items
- Full Refund: If your item is sealed and unopened, you can return it for a full refund within 30 days of purchase.
- How to Return: Please ensure the item is in its original packaging and in the same condition as when you received it. Contact our customer service team to initiate the return process.
Returns for Opened Items
- Refund with Restocking Fee: If the item has been opened but is still in like-new condition, you can return it within 30 days of purchase for a refund minus a 25% restocking fee.
- Condition Requirements: The item must include all original accessories, manuals, and packaging. Items that show signs of use may be subject to additional fees.
Faulty or Damaged Items
- Exchange or Refund: If your item is faulty or damaged, we are happy to offer an exchange or a full refund within 30 days of purchase.
- Reporting Issues: Please contact our customer service team immediately if you receive a faulty or damaged item. Provide your order number and a description of the issue, and we will assist you with the return or exchange process.
How to Initiate a Return
- Contact Us: Reach out to our customer service team via email or phone to initiate a return. Please provide your order number and the reason for the return.
- Receive Return Instructions: Our team will provide you with return instructions, including the return address and any necessary return authorization.
- Ship the Item: Pack the item securely in its original packaging and include all accessories, manuals, and documentation. Ship the item to the provided return address.
- Receive Your Refund/Exchange: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method within a few business days.
Additional Information
- Shipping Costs: Customers are responsible for the return shipping costs unless the item is faulty or damaged.
- Refund Processing Time: Refunds will be processed within a few business days after we receive and inspect the returned item.
If you have any questions or need assistance with your return, please don't hesitate to contact our customer service team. We are here to help!
Thank you for shopping with Tech Savings.