Terms & Conditions

Introduction

Welcome to Tech Savings! These terms and conditions outline the rules and regulations for the use of Tech Savings' website, located at www.techsavings.com. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Tech Savings' website if you do not accept all the terms and conditions stated on this page.

Definitions

• Website: Refers to the website www.techsavings.com and any subdomains thereof.
• User: Refers to any individual or entity accessing or using the website.
• Company: Refers to Tech Savings, the entity owning and operating the website.
• Products: Refers to electronics such as phones, tablets, and various other electronics sold on the website.
• Order: Refers to a request by a User to purchase Products from the Company.

Use of the Website

1. Eligibility: By using this website, you represent and warrant that you are at least 18 years old or visiting under the supervision of a parent or guardian.
2. Account Registration: To access certain features of the website, you may need to register for an account. You agree to:
   • Provide accurate and complete information when creating an account.
   • Update your information as needed to maintain its accuracy.
   • Keep your account credentials confidential and secure.
   • Notify us immediately of any unauthorized use of your account.
3. Prohibited Activities: Users are prohibited from:
   • Using the website for any unlawful purpose.
   • Engaging in any activity that could damage, disable, or impair the website.
   • Attempting to gain unauthorized access to any portion or feature of the website.
   • Using any robot, spider, or other automatic device to access the website.
4. Privacy: Your use of the website is also governed by our Privacy Policy, which can be found here.

Products and Orders

1. Product Descriptions: We strive to ensure that the products displayed on our website are described accurately. However, we do not warrant that the product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
2. Order Process:
   • Placing an Order: To place an order, add the desired products to your cart and proceed to checkout.
   • Order Confirmation: After placing an order, you will receive an email confirmation. This email is an acknowledgment of your order and not an acceptance of it.
   • Order Acceptance: All orders placed through the website are subject to acceptance by the Company. The Company may refuse or cancel any order at any time, for any reason.
3. Pricing and Availability:
   • Pricing: All prices listed on the website are subject to change without notice. The Company is not responsible for typographical errors or inaccuracies and reserves the right to correct any errors, inaccuracies, or omissions.
   • Availability: Product availability is subject to change at any time. The Company reserves the right to limit the quantity of products available for purchase.
4. Payment:
   • Payment Methods: We accept various payment methods, which are specified on the website.
   • Payment Processing: Payments must be made at the time of order placement. Your payment information will be processed securely.

Shipping and Delivery

1. Shipping:
   • Shipping Options: We offer various shipping options, which are specified during checkout.
   • Shipping Fees: Shipping fees are calculated based on the shipping method selected and the delivery location.
2. Delivery:
   • Delivery Times: Estimated delivery times are provided at checkout. These are estimates only and are not guaranteed.
   • Delivery Issues: The Company is not liable for any delays in shipping or delivery. If your order is delayed, lost, or damaged in transit, please contact us for assistance.

Returns and Refunds

At Tech Savings, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, our return policy makes it easy for you to return or exchange products.

Returns for Sealed and Unopened Items

• Full Refund: If your item is sealed and unopened, you can return it for a full refund within 30 days of purchase.
• How to Return: Please ensure the item is in its original packaging and in the same condition as when you received it. Contact our customer service team to initiate the return process.

Returns for Opened Items

• Refund with Restocking Fee: If the item has been opened but is still in like-new condition, you can return it within 30 days of purchase for a refund minus a 25% restocking fee.
• Condition Requirements: The item must include all original accessories, manuals, and packaging. Items that show signs of use may be subject to additional fees.

Faulty or Damaged Items

• Exchange or Refund: If your item is faulty or damaged, we are happy to offer an exchange or a full refund within 30 days of purchase.
• Reporting Issues: Please contact our customer service team immediately if you receive a faulty or damaged item. Provide your order number and a description of the issue, and we will assist you with the return or exchange process.

How to Initiate a Return

1. Contact Us: Reach out to our customer service team via email or phone to initiate a return. Please provide your order number and the reason for the return.
2. Receive Return Instructions: Our team will provide you with return instructions, including the return address and any necessary return authorization.
3. Ship the Item: Pack the item securely in its original packaging and include all accessories, manuals, and documentation. Ship the item to the provided return address.
4. Receive Your Refund/Exchange: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method within a few business days.

Additional Information

• Shipping Costs: Customers are responsible for the return shipping costs unless the item is faulty or damaged.
• Refund Processing Time: Refunds will be processed within a few business days after we receive and inspect the returned item.

Warranty and Liability

1. Warranty:
   • Manufacturer’s Warranty: Products may come with a manufacturer’s warranty. Please refer to the product documentation for specific warranty details.
   • Warranty Claims: For warranty claims, please contact the manufacturer directly.
2. Limitation of Liability:
   • Disclaimer: To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or the purchase of Products.
   • Total Liability: In no event shall the Company’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the website or purchasing Products.

Intellectual Property

1. Ownership: All content on the website, including text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by intellectual property laws.
2. Restrictions: You may not reproduce, distribute, or create derivative works from any content on the website without the Company’s prior written consent.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Changes to Terms

The Company reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions about these terms and conditions, please contact us at:

info@techsavings.co.uk