Garmin Instinct 2 SOLAR, Rugged GPS Smartwatch, Built-in Sports Apps and Health Monitoring, Solar Charging and Ultratough Design Features, Graphite
| Is assembly required | No |
|---|---|
| Batteries required | No |
Understanding Our Fulfillment Process
At Tech Savings, we strive to provide you with the best shopping experience possible. To ensure fast and reliable delivery, we use a combination of our own warehouses and Amazon fulfillment centers. This means that your order might be shipped from one of the following sources:
1. Our Own Warehouses: When items are available in our own warehouses, they will be shipped directly from us. These packages will arrive in unbranded packaging.
2. Amazon Fulfillment Centers: To improve delivery times and availability, some of our stock is held at Amazon fulfillment centers. If your order is shipped from one of these centers, it will arrive in Amazon-branded packaging. Rest assured, the quality and authenticity of the products remain the same, regardless of the packaging.
Why Do We Use Both Methods?
Speed and Efficiency: By leveraging Amazon's extensive logistics network, we can often get your items to you faster.
Wider Inventory: Storing some products with Amazon allows us to offer a broader range of items without delay.
Reliability: Amazon’s fulfillment services help us ensure that your order is handled with the highest standards of care and efficiency.
What to Expect:
Mixed Shipments: Depending on the items in your order, you might receive packages from both our warehouse and Amazon. This is perfectly normal and part of our effort to get your items to you as quickly as possible.
Tracking Information: Regardless of the shipping source, you will receive tracking information for all parts of your order, so you can monitor the delivery progress.
We appreciate your understanding and are here to assist you with any questions or concerns. Feel free to contact our customer service team if you need further clarification.
Returns Policy
At Tech Savings, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, our return policy makes it easy for you to return or exchange products.
Returns for Sealed and Unopened Items
- Full Refund: If your item is sealed and unopened, you can return it for a full refund within 30 days of purchase.
- How to Return: Please ensure the item is in its original packaging and in the same condition as when you received it. Contact our customer service team to initiate the return process.
Returns for Opened Items
- Refund with Restocking Fee: If the item has been opened but is still in like-new condition, you can return it within 30 days of purchase for a refund minus a 25% restocking fee.
- Condition Requirements: The item must include all original accessories, manuals, and packaging. Items that show signs of use may be subject to additional fees.
Faulty or Damaged Items
- Exchange or Refund: If your item is faulty or damaged, we are happy to offer an exchange or a full refund within 30 days of purchase.
- Reporting Issues: Please contact our customer service team immediately if you receive a faulty or damaged item. Provide your order number and a description of the issue, and we will assist you with the return or exchange process.
How to Initiate a Return
- Contact Us: Reach out to our customer service team via email or phone to initiate a return. Please provide your order number and the reason for the return.
- Receive Return Instructions: Our team will provide you with return instructions, including the return address and any necessary return authorization.
- Ship the Item: Pack the item securely in its original packaging and include all accessories, manuals, and documentation. Ship the item to the provided return address.
- Receive Your Refund/Exchange: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method within a few business days.
Additional Information
- Shipping Costs: Customers are responsible for the return shipping costs unless the item is faulty or damaged.
- Refund Processing Time: Refunds will be processed within a few business days after we receive and inspect the returned item.
If you have any questions or need assistance with your return, please don't hesitate to contact our customer service team. We are here to help!
Thank you for shopping with Tech Savings.